Privacy & Cookie Policy – Bettermaker Online Store
Last updated: [14.08.2025]
Data Controller
The controller of your personal data is:
Bettermaker (full legal name, business registration number, VAT number)
Egipska 4, 03-977 Warsaw, Poland
Email: orders@bettermaker.eu
Phone: +48 604 649 220
Personal Data We Process
We may collect and process the following categories of personal data:
Identification and contact data: name, surname, billing/shipping address, phone number, email.
Account data: login, encrypted password, saved addresses, order history.
Order details: products purchased, payment method, delivery preferences.
Payment data: transaction identifiers, payment status (we do not store full card details).
Newsletter data: email address, marketing preferences, subscription status.
Technical data: IP address, browser type, operating system, device type, cookies and similar technologies.
Purposes and Legal Bases of Processing
We process your personal data for the following purposes:
To process and fulfil your orders – Art. 6(1)(b) GDPR.
To create and manage your customer account – Art. 6(1)(b) GDPR.
To send you newsletters and promotional offers – Art. 6(1)(a) GDPR (consent).
To comply with tax and accounting obligations – Art. 6(1)(c) GDPR.
To ensure store security and prevent fraud – Art. 6(1)(f) GDPR (legitimate interest).
To improve our website and user experience – Art. 6(1)(f) GDPR (legitimate interest).
Data Recipients
Your personal data may be shared with:
Courier and delivery companies.
Payment processors.
IT service providers (hosting, email).
Accounting and legal service providers.
International Transfers
We store your data within the European Economic Area (EEA). If data is transferred outside the EEA, we ensure adequate protection via adequacy decisions or Standard Contractual Clauses (SCCs).
Data Retention
Order and invoice data: 5 years (tax requirement).
Account data: until account deletion.
Newsletter data: until you unsubscribe.
Technical and cookie data: according to our Cookie Policy.
Your Rights
You have the right to:
Access your data.
Rectify inaccurate data.
Request deletion of your data.
Restrict processing.
Data portability.
Withdraw consent at any time.
Lodge a complaint with your Data Protection Authority.
Cookies and Similar Technologies
We use cookies for:
Essential purposes (website functions, cart, checkout).
Analytics (e.g. Google Analytics).
Marketing (personalised offers, remarketing with consent).
Managing cookies: You can adjust browser settings or withdraw consent for non-essential cookies via our cookie banner.
Security Measures
We use SSL/TLS encryption, encrypted passwords, restricted database access, and secure payment gateways.
Changes to this Policy
We may update this policy from time to time. Changes will be posted with the updated date.